Banco Inter, One of Brazil's First Fully Digital Banks, Teams with IBM Services to Provide Best-in-Class Client Experience by Migrating to MacOS

Mobile Solutions
Typography
  • Smaller Small Medium Big Bigger
  • Default Helvetica Segoe Georgia Times

The solution creates a collaborative and secure environment designed to help improve employee and client experience

In a move to make its employee and customer service experience the best in Brazil, Banco Inter has announced that it is working with IBM Services to migrate its workplace platform to Apple MacOS.

The first fully digital bank to offer a free checking account in the country, Banco Inter has reached 1 million clients this month and has seen new accounts growth per day soar from 1,400 per day in 2017 to 4,500 nowadays, which is evidence of the region's changing culture shift from the traditional institutional methods and the embrace of the digital transformation.

Banco Inter has now taken a significant step towards pioneering this model by acquiring 1,000 Macs and collaborating with IBM Services who will help the financial institution in seamlessly and securely upgrading software, managing multiple devices, and integrating the current business applications into the Apple environment without any business disruption.

The solution is designed to increase productivity and improve employee experience, which then gives customers more agility and availability, essential qualities for digital banks to win in this digital era.

This year Banco Inter has been through the opening of their IPO and handled R$ 721 million in a primary offer of R$ 541 million. "We will use part of this resource to invest in technology and we see IBM as an essential partner to advance in our strategy of providing the best digital experience to our client," says João Vitor Menin, President of Banco Inter. "Due to their partnership with Apple and great expertise, IBM is the only provider in Brazil that is able to implement and manage Apple MacOS devices in the corporate environment."

"In the process of digital transformation, the work environment, like all other areas, is undergoing a profound shift. More collaborative tools with superior design and usability will be an immense competitive edge for corporations," said Eduardo Marcinari, Executive of Digital Workplace Services at IBM. "With this project, we can help Banco Inter build and run a workplace platform that is secure, easier to implement and has a lower cost in technical support."

As a global partner to Apple for the enterprise market, IBM has extensive experience in the distribution and management of Mac equipment internally. For its customers, it aggregates managed and financial services as part of the project.

Apple & IBM partnership

Apple and IBM have been partnering since 2014 to develop mobility solutions together, uniting the entire IBM experience with solutions for the enterprise market and Apple's differential in Design and User Experience.

Learn more here.

About Banco Inter

Banco Inter has more than 23 years of history and operates throughout the Brazilian territory. It is the country's first fully digital bank and the only one to offer a tax-free checking account, which serves as a gateway for customers to a complete digital services platform. The institution believes that people's relationship with their bank can be simpler, more transparent and fair, and it works for this transformation to happen.

Currently, the bank has a credit portfolio of more than R$ 2.9 billion and is responsible for more than 1% of the real estate credit segment in Brazil. Its shareholders' equity is R$ 924.6 million and total assets exceed R$ 4.9 billion.

IBM is a leading global hybrid cloud and AI, and business services provider, helping clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM's hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently, and securely. IBM's breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM's legendary commitment to trust, transparency, responsibility, inclusivity, and service.

For more information, visit: www.ibm.com.

BLOG COMMENTS POWERED BY DISQUS

LATEST COMMENTS

Support MC Press Online

$

Book Reviews

Resource Center

  •  

  • LANSA Business users want new applications now. Market and regulatory pressures require faster application updates and delivery into production. Your IBM i developers may be approaching retirement, and you see no sure way to fill their positions with experienced developers. In addition, you may be caught between maintaining your existing applications and the uncertainty of moving to something new.

  • The MC Resource Centers bring you the widest selection of white papers, trial software, and on-demand webcasts for you to choose from. >> Review the list of White Papers, Trial Software or On-Demand Webcast at the MC Press Resource Center. >> Add the items to yru Cart and complet he checkout process and submit

  • SB Profound WC 5536Join us for this hour-long webcast that will explore:

  • Fortra IT managers hoping to find new IBM i talent are discovering that the pool of experienced RPG programmers and operators or administrators with intimate knowledge of the operating system and the applications that run on it is small. This begs the question: How will you manage the platform that supports such a big part of your business? This guide offers strategies and software suggestions to help you plan IT staffing and resources and smooth the transition after your AS/400 talent retires. Read on to learn: