IBM Tealeaf Customer Experience on Cloud offers services to help maximize value from your software, with IBM Tealeaf CX Overstat on Cloud add-on for enhanced usability analytics and insights to improve customer web and mobile experience.

IBM® Tealeaf® Customer Experience on Cloud helps your organization to improve its customers' user experience across web, native mobile (Apple iOS and Android), and mobile web applications. Tealeaf Customer Experience on Cloud helps identify and reduce customer struggle on web and mobile applications.

The new services offer you streamlined options to leverage best practices and industry expertise, and optimize return on investment (ROI) for Tealeaf Customer Experience on Cloud. Services for IBM Tealeaf Customer Experience on Cloud are:

• Focused on solution optimization and business analysis to quickly identify and correct the most challenging customer experience issues on web and mobile applications, and to quickly return measurable ROI
• Tiered as basic, standard, and advanced to offer varied levels of assistance

IBM Tealeaf CX Overstat® on Cloud is an add-on that enables you to visualize and segment customer behavior across digital channels in order to identify usability issues, drill down into contextual insights and take action to optimize the customer experience. Gaining an understanding of the customer behavior and experience is necessary to provide consistent and delightful experiences at each and every touch point of your business.

Find out more here.