In Version 8.8, IBM Tealeaf Customer Experience delivers integrations with IBM WebSphere Commerce and IBM Worklight and enhancements to component products.
- Integration with Tealeaf Customer Experience speeds solution deployment and time to value for users of WebSphere Commerce and Worklight offerings.
- Integration with Tealeaf CX Mobile allows Worklight users to optimize the mobile channel faster and smarter than before.
- Integration with Tealeaf Customer Experience allows WebSphere Commerce users to more quickly optimize their customers' online experience for better results.
- Tealeaf CX and Tealeaf cxImpact deliver improvements to scalability, globalization support, and other administrative enhancements.
- Tealeaf CX Mobile provides enhancements to overall fidelity of web browser replay and adds improved support for hybrid apps (iOS and Android).
- Tealeaf cxOverstat user analytics provide enhanced support for analysis and understanding of users' website intentions. Enhancements to link analytics include new hover metrics.
- Tealeaf cxConnect for Voice of Customer makes voice of customer (VOC) data more actionable by enabling analysis of VOC data within the context of customer behavior.
- Tealeaf cxVerify, reintroduced to Tealeaf Customer Experience, allows users to preserve an online record of customer website interactions.
For information about the Tealeaf Customer Experience products, visit http://www.ibm.com/tealeaf/.
Business users want new applications now. Market and regulatory pressures require faster application updates and delivery into production. Your IBM i developers may be approaching retirement, and you see no sure way to fill their positions with experienced developers. In addition, you may be caught between maintaining your existing applications and the uncertainty of moving to something new.
IT managers hoping to find new IBM i talent are discovering that the pool of experienced RPG programmers and operators or administrators with intimate knowledge of the operating system and the applications that run on it is small. This begs the question: How will you manage the platform that supports such a big part of your business? This guide offers strategies and software suggestions to help you plan IT staffing and resources and smooth the transition after your AS/400 talent retires. Read on to learn:
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