IBM Commerce Solutions continue to help improve the customer and brand experience and to help increase the productivity and efficiency of business-user employees with enhancements to previously announced products and the introduction of a new product.
- IBM WebSphere Commerce 7.0 Feature Pack 7 introduces new features to help business users achieve an unprecedented level of control over storefront content and layout and, along with responsive design techniques, delivers an exceptional customer experience through web and mobile channels.
- IBM Sterling Order Management V9.3 provides additional options for businesses to deploy order management with eCommerce and point-of-sale systems. It also further optimizes sourcing and inventory promising methods to afford business users greater flexibility and control over the order fulfillment process.
- IBM Call Center for Commerce V9.3 is a new, web-based call center product that provides agents with single-source access to all commerce information needed to help ensure a seamless, omni-channel experience for their customers.
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Business users want new applications now. Market and regulatory pressures require faster application updates and delivery into production. Your IBM i developers may be approaching retirement, and you see no sure way to fill their positions with experienced developers. In addition, you may be caught between maintaining your existing applications and the uncertainty of moving to something new.
IT managers hoping to find new IBM i talent are discovering that the pool of experienced RPG programmers and operators or administrators with intimate knowledge of the operating system and the applications that run on it is small. This begs the question: How will you manage the platform that supports such a big part of your business? This guide offers strategies and software suggestions to help you plan IT staffing and resources and smooth the transition after your AS/400 talent retires. Read on to learn:
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