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ICS Announces FormsTrack iDelivery

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Integrated Custom Software, Inc. introduces a complementary module, FormsTrack iDelivery, to their FormSprint document control package. FormsTrack iDelivery works with an Apple iPad ap to download delivery documents to the iPad.

After logging in through the iPad, a driver's deliveries are automatically downloaded to the iPad. When a delivery is made, items may be checked off, comments added and the delivery signed for on the iPad. The signature and comments become part of the document, which is returned to the IBM i via the i's Apache web server.

Once the order status has been sent to the IBM i, FormsTrack iDelivery automatically emails the customer's copy. Delivery status is updated throughout the day as deliveries are made. This give the distribution center immediate feedback that a delivery has been made and there may be issues, such as missing or spoiled merchandise, that need to be dealt with in a timely fashion. With paper documents, delivery status typically would not be available until the driver returns to the distribution center.

In addition to improving customer service, the reduction in printing and handling of paper documents can result in considerable savings for the distributor over time.

 

Integrated Custom Software began operations in 1985. Since then it has developed and marketed accounting packages, a user-definable data base package, a manufacturing job management package and other software packages including custom applications. ICS has offered FormSprint on the AS/400, now IBM i on Power Systems, since 1992 and has over 1,000 users representing most areas of commercial enterprise as well as government entities such as cities, counties, and school districts. The company's software reflects the company name, Integrated Custom Software. It produces fully integrated packages, not collections of utilities.ICS customizes its "off-the-shelf" packages and it produces specialized, totally unique packages to meet specific customer requirements. Programming efficiency and reliability is obtained by using ICS-developed programming tools and subroutines to provide highly structured, nonredundant processing. The result is rapid turn-around time for the development of new features or the correction of quality defects. When you call ICS, you talk to a person, not a machine. The goal is to provide outstanding technical support. That means everyone doing their best to answer your questions or solve your problems as quickly as possible, whether it appears to be an ICS product problem or not. Products constantly evolve in response to customer requests and technology changes. General software upgrades are released at least once a year to all customers with current support contracts.

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