Halcyon Software today announced the acquisition of the Snapshot/TSC technology formerly owned by Mid-Comp International Pty Ltd based in Melbourne, Australia. 

Snapshot/TSC is well-known for systems management in the IBM i (iSeries) community, specializing in performance and message management.   Snapshot Total System Control (TSC) monitors and notifies IT administrators if there are performance problems or application issues that could adversely affect the performance of  IBM i servers.
The software also enables organizations to continuously monitor and report on business critical services and system availability, identifies performance bottlenecks, controls and directs work requests and load balance the systems to avoid issues and improve performance,  The solution also analyzes and plots system trends so that IT administrators can achieve the most cost effective capacity upgrades. 

The Snapshot customer base has an international reach and is supported in the US, Europe and Asia Pacif. 

Halcyon Software specializes in multi-platform systems management solutions which support IBM mid-range systems, including IBM i, AIX as well as Windows, UNIX and Linux platforms. 

Halcyon Software CEO, Lorraine Cousins commented, “We are delighted to add the Snapshot products to our extensive portfolio supporting IBM i offerings. We are pledging our assurances to all existing Snapshot customers that we will continue to provide technical support for the Snapshot products and customers will not experience any increase in their fees for this service.   As a Halcyon customer you have the reassurance that our solutions are compatible with the latest hardware technology from IBM.”  

Dennis Vaughan formerly of Mid-Comp International Pty Ltd, said, “I am very pleased that Halcyon Software is the new owner of the Snapshot technology. They have an excellent reputation in the market for supporting the IBM i platform and I look forward to working with them to ensure a smooth transition.” 

About Halcyon Software

Halcyon Software is a global leader in multi-platform systems management solutions that reduce the complexity and cost of monitoring critical business systems, core applications and processes. They help companies prevent business disruption, increase the efficiency of their IT services and save costs.  In most cases, Halcyon’s solutions increase IT efficiency by 30 – 40 percent, delivering significant savings and a rapid return on investment – often in less than six months.

Halcyon achieves this in three ways:

Monitoring: Halcyon’s monitoring software keeps a vigilant watch on the most critical IT systems and core applications on which business depends. IT administrators receive early warnings of any potential problems or ‘bottlenecks’ before they affect the organization.

Automating: Halcyon enables IT teams to set up ‘self–corrective actions’ to issues or problems to ensure that they never impact the business again.  IT teams can also automate regular tasks, checks or jobs which would normally be undertaken manually. This frees up valuable resources, saves costs and helps to eliminate human error. 

Reporting: Halcyon’s cloud-based reporting solution proves to management that the IT team is achieving the service levels demanded by the business or flags any issues so they can be quickly resolved. 

Halcyon’s products support IBM Power Systems servers running IBM i, AIX, Linux and Windows. With regional offices in the United States, Australia and UK, Halcyon also has a network of partners and distributors supporting territories world-wide. For further information, please visit www.halcyonsoftware.com