Ryan Lloyd is a Product Manager for MKS, a Chartered IT Professional, and a member of the British Computer Society. He has been responsible for the implementation of Application Lifecycle Management and IT Service Management solutions for a number of global organizations, with a focus on the transition between development and operations. He has spoken on a wide range of topics affecting application development and IT operations teams, including geographically distributed development, development productivity, release efficiency, and the convergence of service management/application development.

Ryan is ITIL Foundation and Practitioner-certified and a member of the itSMF UK and US. More recently, he has taken responsibility for the Test Management product strategy at MKS, collaborating with key customers on solving the most critical testing challenges, including requirements traceability, reuse, and management metrics.