Susan Gantner's career has spanned over 30 years in the field of application development. She began as a programmer, developing applications for corporations in Atlanta, Georgia, and working with a variety of hardware and software platforms. She joined IBM in 1985 and quickly developed a close association with the Rochester laboratory during the development of the AS/400 system. She worked in Rochester, Minnesota, for five years in the AS/400 Technical Support Center. She later moved to the IBM Toronto Software Laboratory to provide technical support for programming languages and AD tools on the AS/400 and iSeries.

Susan left IBM in 1999 to devote more time to teaching and consulting. She co-authored one of the most popular System i Redbooks ever, Who Knew You Could Do That with RPG IV? She and partner Jon Paris make up Partner400, a consulting company focused on education and mentoring services related to application modernization. Susan is also part of System i Developer, a consortium of top educators on System i technology who produce the RPG & DB2 Summit events. Its members include Jon Paris, Paul Tuohy, Skip Marchesani, and Susan Gantner.