JDA's Portfolio Workforce Management Helps Reduce Overtime at Large Retailer

High Availability / Disaster Recovery
Typography
  • Smaller Small Medium Big Bigger
  • Default Helvetica Segoe Georgia Times

JDA Software Group, Inc. has announced that St. Paul, Minn.-based Gander Mountain, a leading outdoor lifestyle retailer, has realized substantial labor savings and efficiency gains using JDA Portfolio software. Portfolio Workforce Management (PWM) has helped the retailer realize up to 25 percent savings in overtime dollars by ensuring the optimum customer-to-employee ratio in every department at the company's 105 stores, according to JDA. Gander Mountain had 2005 sales of $804.5 million and employs approximately 75 full- and part-time associates in each store.

According to Ron Reitmeier, Gander Mountain's manager of store operations, labor management and new stores, the retailer migrated from disparate applications to an enterprise labor management solution to better serve customers, achieve cost savings, and realize other efficiencies. It also wanted to leverage PWM's capabilities to enable fast action on impending overtime, under-staffing, and other performance indicators.

"PWM is able to forecast when each sale will occur and builds staffing levels based on expected sales and traffic patterns in the store. By scheduling the right number of people at the right time in the right departments, we can ensure that our customers will be served by the most knowledgeable associates," explained Reitmeier. "By helping us optimize our labor demands, PWM has helped us to realize up to a 25 percent savings in overtime dollars."

"AMR Research recently predicted that sales of workforce management applications will grow an average of 16 percent per year through 2010," said Wayne Usie, senior vice president, retail for JDA. "With the results that Gander Mountain and other JDA customers are achieving with our solution, it is clear to see why workforce management software is among the fastest growing."

To be fiscally responsible during the implementation, Gander Mountain minimized travel costs by requiring that as much work as possible be done remotely over the telephone or via web conferences. Gander Mountain also did training and configuration work remotely when possible. The implementation was done under strict time constraints. For its maintenance needs, Gander Mountain relies on JDA's Customer Support team.

About JDA Software Group, Inc.
JDA Software Group, Inc. (Nasdaq:JDAS) is a global leader in helping more than 5,500 retail, manufacturing, and wholesale-distribution customers in 60 countries realize real demand chain results.

BLOG COMMENTS POWERED BY DISQUS

LATEST COMMENTS

Support MC Press Online

$

Book Reviews

Resource Center

  •  

  • LANSA Business users want new applications now. Market and regulatory pressures require faster application updates and delivery into production. Your IBM i developers may be approaching retirement, and you see no sure way to fill their positions with experienced developers. In addition, you may be caught between maintaining your existing applications and the uncertainty of moving to something new.

  • The MC Resource Centers bring you the widest selection of white papers, trial software, and on-demand webcasts for you to choose from. >> Review the list of White Papers, Trial Software or On-Demand Webcast at the MC Press Resource Center. >> Add the items to yru Cart and complet he checkout process and submit

  • SB Profound WC 5536Join us for this hour-long webcast that will explore:

  • Fortra IT managers hoping to find new IBM i talent are discovering that the pool of experienced RPG programmers and operators or administrators with intimate knowledge of the operating system and the applications that run on it is small. This begs the question: How will you manage the platform that supports such a big part of your business? This guide offers strategies and software suggestions to help you plan IT staffing and resources and smooth the transition after your AS/400 talent retires. Read on to learn: