Halcyon Software, a global leader in systems management software, announced the availability of Advanced Reporting SuiteV9, a newly updated reporting solution that now supports AIX and Linux in addition to IBM i and Windows platforms. Designed to meet the needs of larger corporate data centers and managed services providers, this cost effective cross-platform solution now features an online portal that gives customers role-based access to reports, according to their individual authorization levels, enabling them to review the level of service they are receiving.

Halcyon's Advanced Reporting Suite V9 eliminates the time-consuming, manual processes that are traditionally required to generate performance reports that prove adherence to SLAs and flag any issues so that they can be quickly resolved.  By simply checking a box, unique SLA tags can be used to produce customized reports. These enable service providers to quickly and easily demonstrate the value of their services and show how they are meeting service level agreement (SLA) obligations.

According to Carole Chandler, Sales and Marketing Director at Halcyon Software, "Advanced Reporting Suite V9 is a powerful tool that maps front-end service obligations through to back-end processing and has been updated to bring it into line with Halcyon's new generation of web-enabled products.  It is the latest product to be announced as part of a major program of investment in the re-engineering of our monitoring and automation tools to make them easy to access and use without requiring special skills."

Advanced Reporting Suite V9 dynamically reports on percentage performance against service level agreements, capacity planning trends and analysis, processor loading, CPU, memory and disk, SAN utilization, performance response times, resource utilization and other factors that could affect service levels.  Reports can be reviewed before publishing and comments can be added as required.  They can either be published to a web portal giving IBM i users quick and easy access, or output in a range of formats including PDF, HTML, CSV, XLS and RTF.

Advanced Reporting Suite V9 can be used by managed services providers to help clients run and view their own customized reports across the web portal. Customized reports can also include corporate logos, which is particularly beneficial for companies with different brands to manage under their portfolio.  Using the online portal, customers have role-based access to reports according to their individual authorization levels and can review the level of service they receive from their managed services provider.

"Advanced Reporting Suite has delivered significant time savings and efficiencies by automating the production and presentation of monthly service reports to customers," added Butch Nelms, Operations Manager at Mizuno Corporation.  "It provides us with greater transparency and enables us to demonstrate that we are meeting agreed service levels."

In the corporate data center environment, Advanced Reporting Suite V9 enables the production of management information reports to demonstrate operational efficiency and how strategic business requirements are being met.  It also helps to justify the usage of manpower resources, where savings can be made or where additional investment may be required.

The new Advanced Reporting Suite is available as a subscription offering in combination with any purchase of Halcyon's monitoring software for IBM i, Windows, AIX and Linux platforms. Existing Halcyon customers can upgrade to this reporting technology by subscribing to the plug-in module.  For more information on Advanced Reporting Suite V9, visit www.halcyonsoftware.com.

About Halcyon Software

Halcyon Software is a global leader in multi-platform systems management solutions that reduce the complexity and cost of monitoring critical business systems, core applications and processes. They help companies prevent business disruption, increase the efficiency of their IT services and save costs.  In most cases, Halcyon’s solutions increase IT efficiency by 30 – 40 percent, delivering significant savings and a rapid return on investment – often in less than six months.

Halcyon achieves this in three ways:

Monitoring: Halcyon’s monitoring software keeps a vigilant watch on the most critical IT systems and core applications on which business depends. IT administrators receive early warnings of any potential problems or ‘bottlenecks’ before they affect the organization.

Automating: Halcyon enables IT teams to set up ‘self–corrective actions’ to issues or problems to ensure that they never impact the business again.  IT teams can also automate regular tasks, checks or jobs which would normally be undertaken manually. This frees up valuable resources, saves costs and helps to eliminate human error. 

Reporting: Halcyon’s cloud-based reporting solution proves to management that the IT team is achieving the service levels demanded by the business or flags any issues so they can be quickly resolved. 

Halcyon’s products support IBM Power Systems servers running IBM i, AIX, Linux and Windows. With regional offices in the United States, Australia and UK, Halcyon also has a network of partners and distributors supporting territories world-wide. For further information, please visit www.halcyonsoftware.com