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  6. IBM Tealeaf Customer Experience V8.8 Integrates with IBM WebSphere Commerce and IBM Worklight

IBM Tealeaf Customer Experience V8.8 Integrates with IBM WebSphere Commerce and IBM Worklight

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In Version 8.8, IBM Tealeaf Customer Experience delivers integrations with IBM WebSphere Commerce and IBM Worklight and enhancements to component products.

  • Integration with Tealeaf Customer Experience speeds solution deployment and time to value for users of WebSphere Commerce and Worklight offerings.
  • Integration with Tealeaf CX Mobile allows Worklight users to optimize the mobile channel faster and smarter than before.
  • Integration with Tealeaf Customer Experience allows WebSphere Commerce users to more quickly optimize their customers' online experience for better results.
  • Tealeaf CX and Tealeaf cxImpact deliver improvements to scalability, globalization support, and other administrative      enhancements.
  • Tealeaf CX Mobile provides enhancements to overall fidelity of web browser replay and adds improved support for hybrid apps      (iOS and Android).
  • Tealeaf cxOverstat user analytics provide enhanced support for analysis and understanding of users' website intentions.      Enhancements to link analytics include new hover metrics.
  • Tealeaf cxConnect for Voice of Customer makes voice of customer (VOC) data more actionable by enabling analysis of VOC data      within the context of customer behavior.
  • Tealeaf cxVerify, reintroduced to Tealeaf Customer Experience, allows users to preserve an online record of customer website      interactions.

 

For information about the Tealeaf Customer Experience products, visit http://www.ibm.com/tealeaf/.

 

 

 

IBM is a leading global hybrid cloud and AI, and business services provider, helping clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM's hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently, and securely. IBM's breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM's legendary commitment to trust, transparency, responsibility, inclusivity, and service.

For more information, visit: www.ibm.com.

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