IBM announced new social business software to help enterprise clients collaborate easily and securely in the cloud using the broadest range of mobile devices. The new IBM SmartCloud services include new social networking features and the release of IBM SmartCloud Docs, a cloud-based office productivity suite, which allows users to simultaneously collaborate on word processing, spreadsheet and presentation documents to improve productivity.
According to Forrester Research, cloud computing will grow from a $41 billion business in 2010 to $241 billion in 2020. At the same time, social networking is on the rise. According to Forrester Research, the market opportunity for social enterprise apps is expected to grow at a rate of 61 percent through 2016, reaching $6.4 billion.
While many firms have adopted cloud, mobile and social networking, IBM is helping clients, including the University of Texas at El Paso, capitalize on the convergence, making it safe for the enterprise.
To help organizations address this growing opportunity, IBM is announcing IBM SmartCloud Docs and new services in its IBM SmartCloud for Social Business portfolio allowing clients to collaborate both inside the organization and externally with partners, clients or suppliers. For example, when working on a document in the cloud, the presence awareness and instant messaging capabilities allow users to see if a document co-editor is online and available to chat in real time. The new features join IBM's SmartCloud for Social Business portfolio which includes business-grade file sharing, access to communities, online meetings, instant messaging, email and calendar in the cloud.
"As the mobile workforce moves beyond gaining access to email and calendars to collaborate and generate new ideas and be more efficient anytime, anywhere, on any device, the intersection of social, mobile, and cloud becomes even more critical," said Alistair Rennie, general manager, social business, IBM. "Social and mobile are driving business transformation, helping all aspects of an organization from marketing, human resources, sales and customer support and development leverage social concepts in their business processes. The power of cloud helps to amplify this by delivering enterprise strength computing power where and when you need it."
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