02
Sat, Nov
2 New Articles

Citizen Watch Chooses EXTOL for EDI Integration

Business Integration
Typography
  • Smaller Small Medium Big Bigger
  • Default Helvetica Segoe Georgia Times

EXTOL International, Inc., a leading provider of integration software for both internal and external applications, has announced that the Citizen Watch Company has selected Extol to manage its large volume of EDI transactions and related processes. Citizen is the market-share leader in the mid-priced watch category in North America.

Citizen exchanges a large number of electronic transactions with 30 sizable trading partners using 21 different transaction types. This is all handled by just one person who is responsible for managing the company's EDI-related processes. The job includes deploying and maintaining integration with internal business applications and high-visibility reporting.

Citizen uses Extol to make business information visible throughout the organization. Staff members in the warehouse, order, credit, and finance departments can simply press a designated function key to access order, shipment, and payment information. Dozens of people use this information to improve the functioning of their departments and, ultimately, enhance the customers' and partners' expericnes with the company.

"As the only EDI person, I rely on Extol's products to perform flawlessly. They enable me to rapidly respond to the demands of internal departments and external customers and partners," says Amapola Yeung, e-commerce manager for the Citizen Watch Company.

Commenting on the end users who access EDI transaction data, Yeung explained, "All they have to do is type in the purchase order number, and they get all sorts of relevant information. A non-EDI person can look at an English version that lists details about the order, including quantities and shipping information."

Also important to Citizen is the capability to eliminate custom code in application interfaces and when provisioning new trading partners. This capability, which is provided through the Extol solution, results in both higher efficiency and greater accuracy.

"For Citizen Watch, EDI is not just a customer-facing activity. Extol's EDI solution supports a wide range of information needs throughout the Citizen organization," says Steve Rosen, Extol vice president of Marketing. "This has led to improved customer relationships built on accurate, timely answers to current status queries. The integration has resulted in rapid resolution of disputed transactions, fully informed service and sales teams, as well as accurate shipping and billing information to those departments," says Rosen.

Citizen's trading partners include well-known retailers such as Macy's, JC Penney, Kohl's, Sears, Finlay Jewelers, Zales Diamond Store, Sears Canada, Hudson Bay, and Zellers in Canada. They also supply to all U.S. military exchanges such as AAFES and NEXCOM, and manufacture branded products for the Disney Merchandise Group.

The Extol solution is running on Citizen's System i550. It automatically integrates with the company's home-grown ERP and warehouse management system, both written in COBOL.

 

About EXTOL

 

EXTOL International, Inc. is a leading provider of B2B and internal integration software. Extol solutions deliver ready-to-use services that target multiple B2B and internal challenges empowering existing IT teams to respond rapidly to new business opportunities and demands. Extol solutions are also available preconfigured to address specific electronic commerce applications including EDI, AS2, Web services integration, global data synchronization, and the integration and management capabilities required to take full advantage of supply chain functionality.  For more information, visit http://www.extol.com/.

EXTOL International

EXTOL helps lean businesses to simplify and accelerate trading partner integration as well as efficiently manage internal application integration. Our comprehensive and easy-to-implement integration solutions generate results in a fraction of the time and with significantly less resource commitment than similar solutions. EXTOL offers companies that often struggle with limited budgets, resources and skills the same level of partner integration and performance that larger organizations enjoy – without the high cost or effort usually associated with integration solutions. The combination of EXTOL’s leading-edge technology and team of industry experts ensures an effective solution for automated trading partner communication. At EXTOL, we simplify and accelerate B2B integration for businesses. For more information about EXTOL, visit www.extol.com.


 

BLOG COMMENTS POWERED BY DISQUS

LATEST COMMENTS

Support MC Press Online

$

Book Reviews

Resource Center

  • SB Profound WC 5536 Have you been wondering about Node.js? Our free Node.js Webinar Series takes you from total beginner to creating a fully-functional IBM i Node.js business application. You can find Part 1 here. In Part 2 of our free Node.js Webinar Series, Brian May teaches you the different tooling options available for writing code, debugging, and using Git for version control. Brian will briefly discuss the different tools available, and demonstrate his preferred setup for Node development on IBM i or any platform. Attend this webinar to learn:

  • SB Profound WP 5539More than ever, there is a demand for IT to deliver innovation. Your IBM i has been an essential part of your business operations for years. However, your organization may struggle to maintain the current system and implement new projects. The thousands of customers we've worked with and surveyed state that expectations regarding the digital footprint and vision of the company are not aligned with the current IT environment.

  • SB HelpSystems ROBOT Generic IBM announced the E1080 servers using the latest Power10 processor in September 2021. The most powerful processor from IBM to date, Power10 is designed to handle the demands of doing business in today’s high-tech atmosphere, including running cloud applications, supporting big data, and managing AI workloads. But what does Power10 mean for your data center? In this recorded webinar, IBMers Dan Sundt and Dylan Boday join IBM Power Champion Tom Huntington for a discussion on why Power10 technology is the right strategic investment if you run IBM i, AIX, or Linux. In this action-packed hour, Tom will share trends from the IBM i and AIX user communities while Dan and Dylan dive into the tech specs for key hardware, including:

  • Magic MarkTRY the one package that solves all your document design and printing challenges on all your platforms. Produce bar code labels, electronic forms, ad hoc reports, and RFID tags – without programming! MarkMagic is the only document design and print solution that combines report writing, WYSIWYG label and forms design, and conditional printing in one integrated product. Make sure your data survives when catastrophe hits. Request your trial now!  Request Now.

  • SB HelpSystems ROBOT GenericForms of ransomware has been around for over 30 years, and with more and more organizations suffering attacks each year, it continues to endure. What has made ransomware such a durable threat and what is the best way to combat it? In order to prevent ransomware, organizations must first understand how it works.

  • SB HelpSystems ROBOT GenericIT security is a top priority for businesses around the world, but most IBM i pros don’t know where to begin—and most cybersecurity experts don’t know IBM i. In this session, Robin Tatam explores the business impact of lax IBM i security, the top vulnerabilities putting IBM i at risk, and the steps you can take to protect your organization. If you’re looking to avoid unexpected downtime or corrupted data, you don’t want to miss this session.

  • SB HelpSystems ROBOT GenericCan you trust all of your users all of the time? A typical end user receives 16 malicious emails each month, but only 17 percent of these phishing campaigns are reported to IT. Once an attack is underway, most organizations won’t discover the breach until six months later. A staggering amount of damage can occur in that time. Despite these risks, 93 percent of organizations are leaving their IBM i systems vulnerable to cybercrime. In this on-demand webinar, IBM i security experts Robin Tatam and Sandi Moore will reveal:

  • FORTRA Disaster protection is vital to every business. Yet, it often consists of patched together procedures that are prone to error. From automatic backups to data encryption to media management, Robot automates the routine (yet often complex) tasks of iSeries backup and recovery, saving you time and money and making the process safer and more reliable. Automate your backups with the Robot Backup and Recovery Solution. Key features include:

  • FORTRAManaging messages on your IBM i can be more than a full-time job if you have to do it manually. Messages need a response and resources must be monitored—often over multiple systems and across platforms. How can you be sure you won’t miss important system events? Automate your message center with the Robot Message Management Solution. Key features include:

  • FORTRAThe thought of printing, distributing, and storing iSeries reports manually may reduce you to tears. Paper and labor costs associated with report generation can spiral out of control. Mountains of paper threaten to swamp your files. Robot automates report bursting, distribution, bundling, and archiving, and offers secure, selective online report viewing. Manage your reports with the Robot Report Management Solution. Key features include:

  • FORTRAFor over 30 years, Robot has been a leader in systems management for IBM i. With batch job creation and scheduling at its core, the Robot Job Scheduling Solution reduces the opportunity for human error and helps you maintain service levels, automating even the biggest, most complex runbooks. Manage your job schedule with the Robot Job Scheduling Solution. Key features include:

  • LANSA Business users want new applications now. Market and regulatory pressures require faster application updates and delivery into production. Your IBM i developers may be approaching retirement, and you see no sure way to fill their positions with experienced developers. In addition, you may be caught between maintaining your existing applications and the uncertainty of moving to something new.

  • LANSAWhen it comes to creating your business applications, there are hundreds of coding platforms and programming languages to choose from. These options range from very complex traditional programming languages to Low-Code platforms where sometimes no traditional coding experience is needed. Download our whitepaper, The Power of Writing Code in a Low-Code Solution, and:

  • LANSASupply Chain is becoming increasingly complex and unpredictable. From raw materials for manufacturing to food supply chains, the journey from source to production to delivery to consumers is marred with inefficiencies, manual processes, shortages, recalls, counterfeits, and scandals. In this webinar, we discuss how:

  • The MC Resource Centers bring you the widest selection of white papers, trial software, and on-demand webcasts for you to choose from. >> Review the list of White Papers, Trial Software or On-Demand Webcast at the MC Press Resource Center. >> Add the items to yru Cart and complet he checkout process and submit

  • Profound Logic Have you been wondering about Node.js? Our free Node.js Webinar Series takes you from total beginner to creating a fully-functional IBM i Node.js business application.

  • SB Profound WC 5536Join us for this hour-long webcast that will explore:

  • Fortra IT managers hoping to find new IBM i talent are discovering that the pool of experienced RPG programmers and operators or administrators with intimate knowledge of the operating system and the applications that run on it is small. This begs the question: How will you manage the platform that supports such a big part of your business? This guide offers strategies and software suggestions to help you plan IT staffing and resources and smooth the transition after your AS/400 talent retires. Read on to learn: