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IBM Tealeaf Customer Experience V9.0 Delivers New Capabilities, Features, and Enhancements

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In Version 9.0, IBM Tealeaf Customer Experience supports cloud deployment, new features for Tealeaf CX Mobile, and integration with IBM Digital Analytics.

 

    • Supports cloud deployment of Tealeaf CX to customer-owned and customer-managed Amazon Web Services cloud environments.

 

    • Deepens its commitment to the mobile channel through new CX Mobile features and enhancements.

 

    • Supports new globalization capabilities that include localized, user interface support, and new translations for Japanese, Korean, Simplified Chinese, and Traditional Chinese languages.

 

    • Delivers key enhancements to Tealeaf Customer Experience component products that include Tealeaf cxOverstat, Tealeaf cxConnect for Voice of Customer, Tealeaf cxReveal, Tealeaf cxImpact, and Tealeaf CX.

 

    • Delivers important integration capability with IBM Digital Analytics.

 

 

Find out more here.

IBM is a leading global hybrid cloud and AI, and business services provider, helping clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM's hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently, and securely. IBM's breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM's legendary commitment to trust, transparency, responsibility, inclusivity, and service.

For more information, visit: www.ibm.com.

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