IBM cloudMatrix can enable enterprises to adopt a new operating model in order to personalize IT service consumption.

cloudMatrix takes a different approach to IT by treating it as a supply chain. cloudMatrix can tie planning, consumption, delivery, and management seamlessly across public, private, virtual, hosted, and on premises and off premises solutions. cloudMatrix is the solution to tie consumption with delivery in a multi-sourced hybrid environment.

cloudMatrix self-service store presents all technology resources in a software as a service model. Users have a single place to go to evaluate their options. IT can aid in the selection of the right offering by giving users access to cloudMatrix's decision analytics tools. These tools highlight the capability and price differences between providers, helping users to make informed choices.

The IT as a service catalog comes preloaded with public cloud providers and the APIs required to keep the pricing up-to-date. IT administration can easily augment the catalog, adding vendors' specific contract terms and pricing rules to give users and IT an accurate view of costs. Users can then utilize any existing on premises or off premises solution, creating a single dynamic marketplace for all services.

As an open service gateway, cloudMatrix is built on RESTful APIs for easy integration of existing service management or ticketing systems. Administrators can leverage existing systems for the execution of the requested order without leaving cloudMatrix.

The automated billing capability links to the original order, which makes it easy to see the cost associated with an application, virtual data center, or business unit. Administrators can cut hours of manual billing and charge back work simply by leveraging cloudMatrix and its supply chain approach to enterprise IT.

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