IBM Customer Experience Suite V8.0 IFR2, IBM Employee Experience Suite V8.0 IFR2, IBM WebSphere Portal Extend V8.0 IFR2, and IBM WebSphere Portal Express V8.0 IFR2 now include IBM Sametime V9.0 capabilities for presence awareness and instant messaging.
IBM Sametime V9.0 helps teams work together, build trust, and make better decisions regardless of the distance separating the participants. Complete your social business experience through your IBM WebSphere Portal environment by enabling individuals to interact in real time through instant messaging.
With IBM Sametime V9.0, new capabilities now included in IBM Customer Experience Suite V8.0 IFR2, IBM Employee Experience Suite V8.0 IFR2, IBM WebSphere Portal Extend V8.0 IFR2, and IBM WebSphere Portal Express V8.0 IFR2:
- Rich presence awareness so you can know who is available to help right now
- Instant messaging to engage colleagues, partners, or customers who are otherwise unavailable in an unobtrusive way
In addition, the following IBM Digital Experience offerings have been updated (license only) in order to clarify per Enterprise entitlements for the following offerings:
- IBM WebSphere Portal Server V8.0 IFR 1
- IBM WebSphere Portal Enable V8.0 IFR 2
- IBM WebSphere Portal Extend V8.0 IFR 2
- IBM WebSphere Portal Express V8.0 IFR 2
- IBM Customer Experience Suite V8.0 IFR 2
- IBM Employee Experience Suite V8.0 IFR 2
- IBM Content Accelerator V8.0 IFR 2
- IBM Content Accelerator with WebSphere Portal V8.0 IFR 2
- IBM Web Content Manager V8.0 IFR 1
Refer to offering license agreement for specific detail on supporting program entitlements.
Find out more here.
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