IBM Operational Decision Manager V8.0.1 addresses decision-automation challenges by enabling organizations to build highly flexible, adaptable solutions that can detect and react to data patterns as they occur within a specified time period, as well as provide the appropriate decision response to transactional and process-oriented business systems.
The ability to effectively automate decision making within and across operational business systems is imperative for maximizing organizational efficiency, increasing employee productivity, and improving the quality of actions that are made repeatedly in the course of the business day. In many cases, making the best decision at a given moment requires an understanding of a number of different factors, including:
- Business policies
- Internal and external requirements
- Organizational best practices
- Interactions taking place over time and across the enterprise
The offering is built on market-leading IBM business rules management technology (formerly WebSphere ILOG Business Rule Management System). It is enhanced with IBM capabilities for detecting time-based events in order to drive more responsive actions to business opportunities or risk conditions (formerly WebSphere Business Events).
IBM Operational Decision Manager V8.0.1 consists of two orderable products, which together form a comprehensive platform for the management and execution of business rules and business events:
- IBM Decision Center V8.0.1 - Provides an integrated repository and management components for line-of-business, subject-matter experts to directly participate in the definition and governance of rules-based decision logic. Through the capabilities of IBM Decision Center, business and IT functions can work collaboratively, to align the entire organization in the implementation of automated decisions and to accelerate the maintenance lifecycle as they evolve based on new external and internal requirements.
- IBM Decision Server V8.0.1 - Provides the run-time and development components to automate decision logic. It enables the detection of actionable business situations and the response of precise decisions based on the specific context of an interaction. With IBM Decision Server, organizations can monitor a business network to discover and take action on event-based data patterns, as well as process information against hundreds or even thousands of business rules in order to determine how to respond within both front-end and back-end systems.
IBM Operational Decision Manager enables the creation of applications to intelligently automate a wide range of decisions. Some examples of these kinds of decision-management applications include:
- Product and promotional offers
- Eligibility and pricing determinations
- Case and customer prioritization
- Risk assessments and fraud determinations
IBM Operational Decision Manager provides the ability to adapt quickly to changing conditions, align across business and IT, and act with precision and reliability. It provides visibility to achieve clearer line-of-sight to business operations, collaboration capabilities to foster cross-functional and cross-divisional outcomes, and built-in governance to align business operations with strategic intent in the face of change.
IBM® Operational Decision Manager V8.0.1, the next generation of business rules, provides an elegant development environment, along with a dedicated business user interface, for automating and governing frequently occurring, repeatable business decisions.
IBM Operational Decision Manager enables organizations in virtually every industry to improve the quality of transaction and process-related decisions that are made repeatedly and to determine appropriate course of action for each customer, partner, and internal interaction:
- Automate and govern operational decision-making across business processes and applications to help improve business outcomes.
- Help detect opportunities and risks in real time.
- Easily and consistently implement changes in order to meet new market demands or policy requirements.
IBM Operational Decision Manager V8.0.1 provides capabilities to:
- Automate the response of highly variable decisions based on the specific context of a process, transaction, or interaction.
- Manage and govern rules-based decision logic that is based on organizational knowledge and best practices.
- Detect events and event patterns in realtime to enable situational awareness and response of actionable situations.
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