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IBM Introduces Free Smart Email Search Software

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IBM has unveiled powerful "smart" search software to help people find information buried in the vast personal database that e-mail has become by identifying the most relevant information in a search query and extrapolating what the user is trying to find.

Made in IBM's Research Labs, the software is powered by advanced algorithms that can interpret incomplete queries and find information such as phone numbers, people, meetings, presentations, documents, images and more. Called IBM OmniFind Personal Email Search (IOPES), the semantic search tool is available at no charge on IBM alphaWorks (http://www.alphaworks.ibm.com/tech/emailsearch).

It helps users quickly search and find information--for example a person's phone number--even if the e-mail database does not have the words "phone" and "number" in the text. IOPES also allows users to create, save, and share personalized searches for future use.

Available for Lotus Notes, this smart email search tool eliminates the frustration many of us feel when irrelevant search results are returned for a simple text or keyword search. Common search concepts, such as dates, times, and phone numbers, are built into the software; additional search parameters, such as meeting requests or specific locations, can be defined and used on the fly without any programming expertise. Such user-defined concepts can be shared between individuals and used to build a more personalized search system.

"With gigabytes of e-mail storage readily available to nearly everyone, e-mail has evolved from a simple communication tool into a personal database where we retain vast amounts of valuable information," said Douglas Wilson, a distinguished engineer and chief technology officer of Lotus. "We continue to deliver better tools to speed and improve personal mailbox search, and OmniFind Personal Email Search illustrates how IBM's advanced technology delivers the ability to quickly and easily access the precise information we need, exactly when we need it."

IOPES was created through a collaborative effort spanning IBM Research Labs in Almaden, Calif., Haifa, Israel, and Delhi, India. The software uses the Unstructured Information Management Architecture (UIMA), an open source software framework that helps organizations build new analysis technologies to realize more value from their unstructured information by discovering relationships, identifying patterns, and predicting outcomes. Originally developed by IBM, UIMA is now an open source project at the Apache Software Foundation (ASF).

UIMA already is used extensively to enable text analysis, extraction and concept search capabilities in other parts of the IBM OmniFind enterprise search portfolio, including OmniFind Enterprise Edition, OmniFind Analytics Edition, and OmniFind Yahoo! Edition. The smart email search plug-in is available on alphaWorks at: http://www.alphaworks.ibm.com/tech/emailsearch. IBM alphaWorks is an online community that gives the outside world a unique peek into the work underway in IBM's R&D labs by highlighting the company's most cutting-edge work and providing it at no cost. More than 90 of the Fortune 100 companies access alphaWorks technologies.

Prior to release on alphaWorks, IOPES was tested inside IBM by early adopters who participate in the company's internal Technology Adoption Program. This program invites IBM's own technology enthusiasts to road test early stage software and engage with development teams by contributing their ideas and feedback.

Approximately 100,000 employees are registered in the Technology Adoption Program and participants in this program's First Adopters community rated IOPES as one of the top 10 solutions offered. For more information about UIMA, please visit: http://www.research.ibm.com/UIMA.

IBM is a leading global hybrid cloud and AI, and business services provider, helping clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM's hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently, and securely. IBM's breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM's legendary commitment to trust, transparency, responsibility, inclusivity, and service.

For more information, visit: www.ibm.com.

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